1. Cancellations & Refunds:

•Planning, creation, preparation, development, and delivery of services require at least a seven-day notice for cancellations.

•Deposits are non-refundable. If a cancellation or rescheduling occurs less than seven days before the event, the client will be responsible for the full event cost.

•Certain exceptions (e.g., emergencies, extreme weather) may apply but are at the sole discretion of Whimsical Celebrations LLC.

 

2. Payment, No-Shows & Late Fees Policy:

•A 50% down payment is required within two weeks of signing the contract, with the remaining 50% due before or on the day of the event.

•Payments can be made via cash, check, venmo, or credit card. If a credit card is used, a 4% processing fee will be added to the total.

•No-shows will be charged in full.

•Clients must pay in full before booking another event.•Late payments may result in a $50 per day late fee.

 

3. Illness & Health Policy:

•If either Whimsical Celebrations LLC or the client becomes aware of an illness (e.g., fever, COVID-19), the event must be canceled unless both parties mutually agree to proceed.

•If the client cancels within 24 hours of the event due to illness, the full payment remains due.

•Clients unsure about canceling should contact Whimsical Celebrations LLC as soon as possible.

 

4. Changes to Event Duration:

•Clients must give a three-day notice to adjust the event length.

•Shortening an event within three days will still require full payment.

•Extending the event is subject to availability and incurs a $125 per additional hour charge.

 

5. Minor Supervision Policy:

•Clients under 18 must be accompanied by a legal guardian, parent, or pre-approved adult.

 

6. Liability & Force Majeure:

•Whimsical Celebrations LLC is not responsible for injuries, property damage, or third-party vendor issues during events.

•In the case of unforeseen circumstances (e.g., natural disasters, government restrictions), Whimsical Celebrations LLC reserves the right to reschedule or refund at its discretion.

 

7. Policy Updates & Agreement:

•Terms and policies are subject to change at any time. Clients are required to review and sign the most current version before services commence or continue, as agreed upon by Whimsical Celebrations LLC and the client.

 

Acknowledgment: I have read and understand all terms & policies. I sign voluntarily and acknowledge its significance.